Warranty

Rola-Shelf warrants its Van racking and accessories, excluding the sliding platforms to be free from defects in material and workmanship, under normal use and service for a period of 4 years after the date of delivery to the original retail purchaser, when installed by an authorized Rola-Shelf distributor. Products purchased over-the-counter and not installed by authorized distributors will be warranted for a period of 1 year from the time of customer purchase. This warranty covers only repairs, or at the option of Rola-Shelf, a replacement to correct any defects related to materials and workmanship. This warranty does not apply to: Defects that are caused by the improper installation of its products, or installation not in accordance with Rola-Shelf specifications and/or instructions. Products, which have been subject to misuse, misapplication, negligent accident, modification, tampering, Surface rust, overloading or corrosion will not be covered. All warranty claims must be submitted to the Rola-Shelf quality assurance centre. The vehicle must be delivered to the installer of the product, or Rola-Shelf itself, for inspection and any warranty service. Rola-Shelf reserves the sole right to inspect its products and or installations and decide the best way to handle any and all claims. Rola-Shelf or an authorized Rola-Shelf distributor must make all warranty repairs. Rola-Shelf and its subsidiaries, shall not be liable for any incidental or consequential damages arising out of any breach of this warranty. No damages should exceed the return amount of the purchase price paid by the original purchaser. Rola-Shelf does not authorize any person to change or alter this warranty. info@rolacase.com